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Nail Spa Policy
NO-SHOW/CANCELLATIONS
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JEEYUNE Nails & Spa has a 24 hour cancellation policy. If you miss, cancel or reschedule your appointment with less than 24 hours notice, the 30% deposit made during scheduling will not be refunded.
Our cancellation policy is in place out of respect for our nail artists and other clients, we have limited capacity and high demand. Last minute cancellations are difficult to fill and prevent another client from taking that spot. We want to continue to provide the high level of service that define JEEYUNE Nails & Spa, please help us do so by respecting this policy.
If you’re running 10 or more minutes late to your appointment, please call the salon at (973) 655-1900 so we can best hold your spot and accommodate your reservations. Usually if you’re past that 10 minute mark without letting us know, we will try our best to accommodate you but it will be taken based on availability and the appointment(s) will be considered a walk-in.
LATE CLIENTS
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If you are needing a nail fix or have any issues with your nails, please call us to schedule an appointment to come in and get it fixed free of charge. We offer a flexible 3 day guarantee on nail fixes that constitutes gel/polish chipping, breakage if the original set of nail enhancements done at our salon were too thin, or any issue that might be related to the application during the appointment/service. This DOES NOT cover nail fixes due to breakage from excessive force (I.E nails cracked and bleeding due to blunt force), inherent disfiguring of the nail enhancement (I.E biting, filing your own nails at home).
If you cannot come in within the 3 days to get your nails fixed, please contact us as soon as you notice any issues so that we can accommodate your next visit. Any issues that are brought up past the 3 day period, will be subjected to charge.
Please reach out to us for any issues with your services as we are always willing to help.
JEEYUNE GUARANTEE
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